The new boarding procedure - brilliant!! The new Business Select program - FANTASTICALLY BRILLIANT!!! I used to fly you ALL the time, but it just got to be too much of a hassle for boarding. I am now back and using your business Select program. It's great to be back - thanks southwest!
BTW - sure wish you would get direct flights from Hobby to New York City back again - when you had the codeshare with ATA - I flew it almost everyweek for awhile. I heard ATA discontinued it 'cause they thought they were competing wiht Jet Blue - I assure you - they were not competing with Jet Blue. But - whatever the reason - please bring back a direct flight from Hobby to New york City!!! LUV ya!
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