ASSIGN SEATS!! I am a frequent traveler,4-6 times per month. When I book my reservations I like have my seat assignment confirmed at that time. I do not have the time to "go back" 24 hours prior to the departure to get a boarding letter. I have traveled Southwest numerous times and each time there has been several incidents of people cutting ahead of people that have been standing in line for an hour. Personally, I find that concept to be ridiculous! There should be no need for anyone to wait in line for hour to get a "good seat" on an airplane. Save that for the movies! Also, if they line up for a section, I don't appreciate the luggage on line and not the person. The person is sitting somewhere and reserving his space with the unattended luggage. What happened to leaving luggage unattended? The Southwest reps are at the counters oblivious!? I have witnessed people arguing over exit row seats,saving seats and knocking each over just to board the aircraft. It's time to become civilized, since some passengers are uncapable of that. If I can find a flight on another airline I will choose it over Southwest. That"s a shame since you have a very good reputation and you really have the nicest people working for you!
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