11-09-2007
07:28 PM
2 Loves
I am reading about these changes to SW's boarding policies and I have mixed reactions. I have been saying for years that you should board based on the actual number that you get when you check in, so I was VERY HAPPY to see that change being implemented. Thank You!
However, I don't think I am so happy about the new "A-list". Sounds to me like the last egalitarian airline has sold out to the elitists. What concerns me is that in busy markets (like Philly where I fly out of most often), all the "A" passes will be taken up by your A-listers, leaving the rest of us as "B"s or "C"s. I fly frequently on multiple airlines, so I may never reach your coveted A-list status, but I AM A LOYAL CUSTOMER!!!! Now I am feeling sold out. I may divert my business back to some of the other airlines I used to fly more frequently just to ensure that I get the seat assignment I want.
Please re-think who benefits (small number) versus who will be harmed (lots of us) by these new policies.
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