Congratulations, Southwest!!!
There are several aspects I miss from not having a job (like the comforting schedule of going to work and actually DOING work and adding value somewhere) but one thing that I surprisingly miss is my bi-weekly flight from St. Louis to Chicago. Southwest was my public transportation (with a smile) to work. I have LUVed Southwest for a long time - why? Booking is so easy online, their gate areas are always kept clean and well organized and usually decorated for the respective holidays, boarding is simple and efficient, and the personnel - gracious and strong.
In these economic times, it is companies like Southwest that other service companies can look to and emulate (from the CEO up to the pilots and flight attendants up to all the support staff!).
Till my next flight, take care Southwest!
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