I personally like the new boarding for families. There was nothing more annoying than arriving at the gate an hour and half early, being the first person in the A group line, then have 40 people walk up at the last minute to pre-board. I look at it as, if you need to pre-board, you need to follow the same rules as everyone else and get there early, not just skip up to the gate at the last minute and get on first.
As far as the new pricing......not really into it. We fly Southwest exclusively because they go everywhere we want, with the exception of COS and the prices are perfect. Now, if you want to get a decent seat, you have to pay a higher fare, not to mention fly 16 roundtrips in a year. I do fly alot, but not 16 times a year.
As the saying goes...if it ain't broke, don't fix it! Everyone was happy with the original pricing. The pre-board defineltly needed an overhaul, but the fares were wonderful....now, not so much.
Good luck with the new fare structure.
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