Southwest Airlines Community

I don't understand the point of having people line up by number when the rule is not even enforced. My recent flights displayed this when higher number A's cut in front of me and the gate agent didn't even care when I mentioned it to her. What happens if I have a Business Select fare (which I do on Thanksgiving weekend) and a higher-A cuts in front of me? Do I get my money back from the upgrade when the gate agent allows that to happen as well? The problem is that enforcement of the new policies are very inconsistent...leading to even more line cutters than the original system. ... View more

At first, I was excited. Now, I am second guessing these new policies. I think that its only fair to make my judgments about the new system after flying my scheduled flights over Thanksgiving and Christmas. Good luck Southwest. You used to be (and still are) my airline of choice due to the lack of change fees, somewhat low prices, great service, and the opportunity for me to grab "the seat" (I'm 6'3"). Let's hope these do not change... ... View more