I read this story, and it seems that SWA discriminates against people due to their weight, AND gender. Looks like you all just happened to pick the wrong person to single out, and humiliate. How many "regular" people have your employees singled out and humiliated?
What really bothers me is that Kevin Smith wasn't trying to fly for free, and he DID purchase a second seat. The flight was stand by, and he had two tickets BEFORE HE WAS SEATED. Please tell me why it would be OK to treat a paying customer who purchased two seats in this manner?
Why did the pilot not ask someone who entered the plane after Mr. Smith to exit the plane due to there not being enough seats, after all, it is stand by? There still would have been the same amount of people on the plane, the other person would have left gracefully, and there would have been no reason to single out and humiliate a man over his size, who purchased two tickets.
Why is it OK for SWA or ANY Airline to discriminate against certain people when it grounds for monetary compensation for any other company?
I have to wonder if your hiring policy is the same as your fly policy: NO FATTIES
I have never seen a fat flight attendant on a SWA flight. Maybe you need to rethink and revamp your flight policies and think about the people you have offended and the people you will continue to offend with your socially incorrect policies.
FYI Christi Day:
SWA should give me your job, because you completely suck at PR. If you were attempting to better the image of SWA, you have failed most miserably. The title for your blog is just another way to attempt to insult and humiliate Mr. Kevin Smith. You did not bother with the facts, and if that apology you claim you issued Kevin Smith was a shoddy as this poorly written blog, I can see how he wouldn't have realized he was being apologized to.
You should think of a new line of work.
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