To: Russell — Sat, 01/08/2011 - 15:37
Example...... WGA fare last minute $200.00 It will take 60x200 =12000 points under the new system to purchased that ticket.... Using that example of all points being earned being equal by air fares purchased.... based on all WGA 12000/6 = $2000.00 spent.
So Russell that important last minute $200.00 ticket just cost you under the new program $2000.00 of spent money.... This means you would have had to have spent $2000.00 to earn enough points to have the privledge of purchasing that $200.00 ticket.
The reality is that you might as well just purchase the last minute ticket outright.
So Brian do I have these calculations right?
What SW is missing here and people such as Russell thinking that the availability of last minute flights as a new privledge could be purchase by anyone for a $2000 value for a $200.00 ticket... SW is always willing to take your money.
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Just simply disappointed. There big push on TV ads etc is "Bags Fly Free" When was Gary Kelly on one of his own plane? I fly like a bus up and down the east coast from Manchester to Orlando at least once a month.... I always sit in an isle seat. the amount of luggage people bring on. I can't tell you the last time I checked a bag. It has nothing to do with the cost Mr Kelly... most of us loyal customers fly for the perks that mean something and th old Rapid Rewards Program meant something.
Now you are nothing but another airline. I don't know one other carrier who charges individual points to buy a ticket based on cost.
You are treading in new unchartered waters I really think you are going to drowned.
See I always could fly for less on other airlines but it was you perks that kept us loyal for all these years. You price of lowest fares from the Boston area to the Orlando area are not the lowest in the market.
I think Gary Kelly should come out from under the rock he must be living under lately. You don't burn the people who have been loyal to you ... we promote you busines with free advertising.....word of mouth. I have always suggested on SW to my friends, family and business.
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