After reading the emails I received from Southwest the past two days, I just booked us on Delta to fly cross country. I'll pay a little more for assigned seats from an airline that doesn't cater exclusively to frequent business travelers.
I just returned from a trip with my family. We had "A" numbers and boarded with the A group amidst lots of complaining about our boarding with stroller, car seat, etc. holding up everyone behind us. And there werer 5 of us needing seats together! That is not an improvement.
Now, even if we are online exactly 24 hours ahead, we may not get early "As." I am so disappointed in Southwest. Since BWI became a hub, I have flown Southwest often on business and leisure (but not 16 r/t a year). If frequent business travelers are all you want, than that's all you will get! Southwest isn't "Love Airlines" any more, it's "Love Frequent Business Travelers."
Bye Southwest!
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