02-15-2010
04:47 PM
Have you seen the picture Mr. Smith took of himself in his seat on the plane (the one with his cheeks puffed out)? Though it doesn't show his waist with the armrest down, it definitely shows his upper body encroaching into the seat next to him.
I've had to sit next to people that size before on other airlines - NOT comfortable at all - and I think we should hear the side of the customer(s) sitting next to him on the flight.
I appreciate Southwest's policies for my safety and comfort and will continue to fly SWA!
... View more