Southwest Airlines Community

I hope this means some extra training on the part of your employees will be involved. How much do you want to be this isn't the first time it's happened. After reading a lot of these comments, it's very apparent you guys need to re-think a lot of things. Though I won't have to worry about it as I will no longer use your airline. ... View more

Sorry Southwest but your apology and excuses are lame. Shame on you. Your company should be embarrassed. Timely exits of the plane? Are you kidding?I don't know how many times I've been behind and elderly person when boarding or unboarding a plane. They take time - are they a flight risk now too? What about handicapped people - by your standards they'd prevent quick removal from the plane as well. As a previous frequent flier on your airline you can bet I'll be NOT be flying with your airline again. This whole situation is completely disgusting. ... View more