When I first flew Southwest out of MacArthur, not only was it for the great fares but for the overwhelming desire to never go to JFK again!! I hate JFK (and LGA for that matter) with a burning passion. JFK is filthy and the baggage claim is a joke. I once came home from MCO and there were 2 other flights of luggage plus ours all coming in on the same carousel while another carousel stood motionless. One flight was a huge flight from LA. Needless to say, one of my bags didn't make it back until 10 pm the next night. That was my last flight on JetBlue and my last flight out of JFK! Ever if I can help it.
The only thing I was apprehensive about was the SWA seating. I tell you it kept me up at night! Once I experienced it, I had no problems with the seating itself. I do have a problem with people abusing the pre-board policy. My major problem is that is allowed by the SWA staff. More than once, the pre-board line was longer than the A line. The whole concept of no assigned seating is to cut down on time and (my) money. If you want your family of 25 to all sit together then that is why we have OTHER airlines. The staff should really enforce the pre-board rules and only allow the child's immediate family to board with them.
I have flown on many flights with assigned seats where passengers with infants were NOT allowed to pre-board. I flew alone with a toddler & an infant plus diaper bag, car seat and stroller & lived to tell the tale. It really isn't fair to the rest of the passengers to allow people to abuse the boarding policies. If assigning seats will raise fares then please keep it the way it is. And please enforce the rules that you have set in place in fairness to all passengers.
Thanks!
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