04-11-2008
03:53 PM
3 Loves
FYI - If you charged your tickets on a credit card just call and dispute the charge. I got my airfare refunded by Capital One in 48 hours...
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04-07-2008
03:49 AM
2 Loves
Bill -
I purchased ATA tickets via Travelocity. I contacted Travelocity and all they offered was their promise that they will try to get me a refund. They suggest I contact my credit card and file a chargeback to dispute the ATA charge, (I believe the ATA site suggests that as well).
As far using the term 'vulture' I think it's quite appropriate as attested to by the dictionary: 'a person or thing that preys, esp. greedily or unscrupulously'
To raise tickets prices almost 100% within hours of ATA's announcement, knowing that 1000's of people are scrambling to find alternative flights, is VERY greedy and preying behaviour... ugly too if you ask me.
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04-05-2008
04:07 PM
5 Loves
I was also one of the unlucky ones who had a trip to Hawaii booked for May.
While I'm not angry about my situation I am angry about how ATA simply left people who showed up for their flights stranded with absolutely no help. Here in Los Angeles a couple and 11 members of their wedding party showed up for their flight and found an empty ticket counter with only a note saying ATA was closed!!
I called Alaska Air within minutes of hearing about the closure on the radio. I was lucky enough to find tickets for the same dates and times as I had booked with ATA. My ATA flight to Hawaii cost me $309 - my new flight is going to cost me $477... but here's what gets me: I checked back with Alaska Air a few hours after I booked my flight for $477 and the same flight is now going for $800!!!
I'm glad I didn't wait until April 7th... you guys are vultures!!
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