11-22-2007
08:36 PM
2 Loves
I(we)have been flying with Southwest for some time now. Many of the trips are to/from St. Louis. Prior to the "change" I thought the boarding areas, were not very well situated for waiting passengersconsequently resulting in some raised tension(s) amongst some passengers. On 11/10/07 I again had a flight from St. Louis. The day previously, I got my boarding pass(A23), and arrived thinking everything would be running smoothly. In the boarding area, I observed the separated(1-5/6-10/11-15/etc.)areas. Passengers were loosely hanging around. After the "pre-boards", the male Southwest employee made one exclamation(I'll take 1 through 30)which then caused a minor somewhat uncontrolled rush to biard. This may be an improvement over the previous procedure, but not really that much. If this is how it is to be done, then there is no need for the separated sections(1-5, etc.). Thanks.......Bob Horvatich
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