I'm originally from Dallas and have been living in California for the past 20 years in the entertainment industry. I travel to Las Vegas, Dallas, Austin, Houston, and many other places in the Texas, New Mexico, Oklahoma area. I'm so glad the peanut airline is still around and still offers a great value. In this blog, WiFi is just icing on the cake. WOW!!
I too, have the Rapid Rewards miles, points, credit cards... all the "perks" of frequent travel tied to SWA. Sometimes I bring the laptop, sometimes I bring the iPod. For me to conduct cell phone business and email too is VERRRYYY GOOOODDD!!!!! I am always on the phone or email, so this will allow me something I've never been able to do before. Very good!!
Just a couple of questions?
1. When do the first planes get their WiFi?
2. Is this satellite based or cellular?
3. Do you have to change all the seats out to put different monitors or backs on the seats? If so, how quick is the turnaround for a plane to get this...start to finish?
4. As a frequent passenger, we do seem to have a sense of 'entitlement' when it comes to flying, hence the resistance for paying too much for WiFi. Have you considered just simply raising the ticket prices for everyone $2-5 across the board? That would serve several points....one, we as passengers will not feel like we're paying 'extra' for something. Also, it would guarantee SWA a return on investment because I'm sure this system is not cheap. It also would keep in tradition with SWA being a little different from the others and not have the passengers pay extra for anything (for example, GoGo....you actually go to a totally different web site to pay).
5. It would be good, I guess when the time is right, to see an overview of just how this all works and who the players are. I'm guessing this is new technology and some would like to keep certain intellectual property to themselves. Call me curious.
Lastly, I would like to say thank you for over 20 years of giving me and my friends and family a dependable, economic, and value added airline. I only hope you continued success in all of your endeavors. Thank you Southwest!!
Regards,
Malibu Man
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