Long, long-time 100% loyal Southwest Airlines customers here, but this new policy will have us shopping other airlines. Tacking on a fee of $10 per person per flight for us to TRY and sit together (family of 3) - not even guaranteed because if everyone does it, we'll be god knows where in line - that's just terrible. It ticks me off so bad, I don't want to do business with this company anymore. They don't look or act like the company that secured my loyalty in the past.
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