SWA's operations are slim-lined. They only fly one aircraft type (B 737's) and have the turn around down to 20 minutes from deplaning to reboarding usually. They do not have all the overhead that the other airlines have with numerous aircraft types. They took out all the fluff that slows things down and simply offers great service and they back it up through their employee's all working towards the same goal! The other airlines can learn from it! They have created a great culture and follow it thru!
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