Soben - Probably for the same reason that Southwest Airlines became so successful...many people couldn't, and there are many who still can't, afford to fly. Considering she is 106, she was already 75 when airline deregulation happened and even though that brought fares down, she was likely already on a fixed income and still couldn't afford it.
Kudos to Southwest for making this special lady's first flight(s) so special!
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07-26-2007
07:18 AM
7 Loves
I've been a frequent Southwest flyer for the past 7 or 8 years - my travel on Southwest increased exponentially once I was responsible for paying for my own travel. Why? Because if my plans changed (and they do more than I'd like them to), I know I won't "lose" any money. I currently have nearly $300 in Ticketless Travel Funds because I had three separate flights this month that I unfortunately had to cancel.
If Southwest were to ever institute a change fee similar to a legacy carrier's, you can count on my business then going to the airline on that route who offers the absolute lowest fare - and that's not Southwest as often as it used to be! So I agree with a poster earlier who questions the wisdom of possibly adopting more of the legacies' business practices when Southwest's have worked for them for so long!
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