Thank You Southwest! You still have got what it takes to "take" business away from the other carriers who don't bother to run on time. I've always wanted to say to the top airline executives, like at Delta who's reliability has taken a dive--- pardon the pun--- "ok I'M on time and you're leaving 30 minutes late, would you wait for ME if I were 30 minutes late?" We all know the answer! Sure it has been a little of a pain in the past to arrive 2 hours early to get in boarding group 'A' on SWA, but why not reward those who plan and arrive early? I'm certainly ok with that. I look forward even more to the new process. As for boarding early with kids... that has never been necessary. If you walk slow or need help with kids, it doesn't matter what "order" you board in, help is ALWAYS available at the gate and the plane has never left without you and never will. And I have kids!! THANK YOU SWA from A very loyal (and even more now) customer. 🙂
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