As a RR member, I believe I will have to find alternate transportation. You could have just started charging for checked bags if you needed revenue. I hope your people at the airport are prepared for the mess you created. The general public hears what they want to hear. You will have people showing up with other types of animals in too large of containers that won't fit under the seat. I give it six months max. You should have polled your "valued" RR members for feedback the same way you did when you were considering seat assignments.
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