Your policy concerning the renewal of a companion pass is horrible. Our pass expires the end fo september. I have plenty of credits to get a new pass on October 1st. I am trying to book some flights for travel this fall and winter. Your system will not let me book the companion ticket until the end of August. Meanwhile, the flights I booked for my wife, may fill up, and when i go and book my companion ticket, there may not be a flight for me. When it is clear that a person has earned a new companion pass, your system should allow them to book companion flights immediately.
GET SMART, CHANGE YOUR POLICY!!!!!!!!!!!!!!!
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