I am thrilled with the ease and assitance with changing a flight. I had to change my flight to return to Florida five times due to hurricane threats and family matters. There was never a charge or questions asked. I have over 200,000 frequent miles with USAirways but never find it convenient to be able to use them. Even if I could I prefer to fly with SWA, they usually make you laugh and relax during their flights. I hope you never change your mission as you grow bigger. I feel like an ad for SWA but I am just a regular customer.
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