I always travel with Southwest. I also have never heard nasty or rude come from any Southwest employee. Untill I flew this last time. I flew to Florida in mid August. Beautiful weather in Florida and here at home in NY. The flight home was so cold on the airplane, I had to put my jacket on. Thats ok I always bring a jacket with me, because I know it gets cool with the air conditioner on. There was a young man across from my seat that had a pair of nylon basketball pair of shorts and short sleeve shirt. It was so cold on the plane, that he took his arms out of his sleeves and put under his shirt to stay warm. He stayed that way till the end of the flight. When he left the plane the flight attendent asked him how his flight was. He told her good except the flight home was a cold one. I was behind him in line when she asked him this. When he was out of ear shot, she said the other flight attendent, he should have worn the proper clothers. Then she preceeded to laugh. I'm sorry to me in mid August he wore the right clothes for the time of year. I was so taken back by this commit by her and very disappointed in her . Sorry Southwest but I guess there's one in every company.
... View more