I absolutely prefer to fly Southwest for many reasons. Here are two of them: Firstly, the flight staff are more like friends, not service staff. They are cordial and very helpful, joke with you, and laugh. Flying Southwest is like being at a social gathering held in the heavens. Secondly, I like the fact that the Southwest fleet consists of only one type of plane. I know where everything is on the plane every time and know what good things to expect. Flying on a Southwest 737 is as familiar to me as driving my oun automobile.
... View more
Keep the non-assigned seating arrangement. My wife and I love it. I find that under this seating arrangement, Southwest passangers seem to hurry to find and sit in their seat of choice, and this expedites the borading process. Kind of like the game "musical chairs." When a seat is assigned, passangers can take all the time in the world - and some do - to park their posterior in the seat. Also, the suggestion to have pre-boarders sit in the rear of the plane is a poor suggestion. Many of the pre-boarders have ambulation difficulties and some need wheelchairs. It is best to seat preboarders in the front; this will save the time needed to move slow walking people or a gaggle of kids to the rear of the plane. Lastly, the option to check in online to receive priority group boarding is just wonderful. Southwest Airlines is successful because of such innovative thinking. Remember: "If it ain't broke, don't fix it."
... View more