Hello Mr. Gary Kelly and Southwest Halloweeners,
My daughter and I flew on Halloween. We had a blast with all the employees who dressed up. We even had a traveling SW fortune teller give us a fortune and candy while waiting at a gate. We had a rapper announce boarding and give us access to the plane. We saw festive decorations at several gates. We experienced announcements on flights that wished us a special Halloween experience. There were colorful posters on the outside of the overhead baggage compartments. And most of all, there were lots and lots of smiles to accompany the festive atmosphere anywhere we looked.
Thank you so much for making our Halloween an even more festive experience than we thought possible. My teenage daughter truly had a great experience and wants to fly next year on Halloween again. So perhaps next year we will spook up a flight and again enjoy the wonderful atmosphere that your employees.
Thank you again for making our experience special.
All the very best to each of you,
L3
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