I'm definitely disenchanted with your new "A-list." I'm a teacher, not your coveted business type, and I fly Southwest only 6-8 times a year., not 16-plus. But I have chosen Southwest over your competitors on purpose precisely because I can control my destiny; I make sure to check in as close to the 24 -hour mark as possible, and I expect to hold my own place in line.
In return, I get the window or the aisle (as I choose--my own preference varies with time of day, length of flight, etc.), near the front, and I have enjoyed my trips far more on Southwest than when I've been forced into another airline. For me, the irony of "the bus that flies" tag from the early days was that now, it applies to everyone else--but Southwest, by contrast, has been the most civilized way for the occasional (but determined) traveler to fly.
No more. You've certainly shown me where I rank in your scheme of things.
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