I agree with you Patty, i to at one time called Southwest after my brother passed in May, I was short on funds to pay full price for the ticket round trip, and I asked the agent if there was any kind of discount for a situation like this, and I was told no. i think Southwest should offer discounted prices to families in situations like yours and mine. No other airline does, so who wouldn't want to be the first to jump on it for families. It is not only good business and bring more people to Southwest but it also is compassion for us the American people.
Sincerely Michelle Medina
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