This is funny to me. I don't know how you keep your stats, but the "Blame it on the weather " slogan I heard on my last trip on Southwest was used all night long. Because there are very few nonstop flights available anymore, the "Blame it on the weather" slogan can be used by your airline in almost every case of a delayed flight, because inevitably, somewhere in the United States, the weather is impacting a flight. Therefore, the domino effect comes in to play, as one delayed flight impacts another and another and...well, you get my point. After waiting 5 additional hours at BWI, I was finally on a flight to Las Vegas. When I arrived at Las Vegas at 1:45am, I asked what the plan was for passengers who were rebooked on a 6:25am flight to Ontario. The response from the Southwest rep was "Your flight is 5 hours from now, you can hang out in the airport"; This is unusual rudeness from a Southwest rep. If he would have started out with "I'm so sorry for the delayed flight; we can offer you a discount voucher to an area hotel, and there is a shuttle available to take you and you can find it at...", I would have felt much better. Also, I would have felt better if I had been given an option to actually stay in a hotel in Baltimore and try a different flight out the next morning; but the only option I was given out of BWI was a red-eye flight
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