I have flown Southwest for many many years and have had good and bad experiences. I have been fat most of my life and I am not ashamed of it. I like Mr. Smith usually look for the most comfortable fit when I would look for a seat. I also like Mr. Smith have never had a problem putting the arms down, buckling my seatbelt or even using my tray table. I have however been discriminated against because of my weight and I am here to say that it is the most humiliating thing that can happen to someone fat like me. After reading your "apology" and also how many of your customers support 'fat man discrimination' I will gladly pay the extra 100 or so dollars to fly on a different airline. There is absolutely no excuse for poor customer service.
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