I canceled my southwest rapid rewards visa today. I've been a southwest customer since the 80's when I'd travel between dallas and san antonio. This new program is the beginning of the end of southwest as we know it. I've always bragged about southwest and I've even fly southwest when other airlines were are cheaper taking their bag fees into account. I can't do that anymore with this new program. Southwest - prove that you are the customer friendly airline that you claim to be and bring back the program that your customers want (or at least give us the option to choose the rewards program we want!)
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