I fly SWA a lot!! But maybe not anymore....
I am not a big person- size six women's- but I am outraged by the treatment of Mr. Smith.
I am tired of people thinking its OK to treat people who are large poorly and to target them with nasty remarks and behaviors. Its discrimination- plain and simple. Historically we have used 'safety' and other arguments to discriminate against all kinds of people.
I don't mind sitting next to a large person when I fly- I feel bad that cost cutting measures have made planes ridiculously small. Face it - I find a big person a lot less annoying than sitting next to a drunk guy, a puking kid (and I am a mom of toddlers so I have a high threshold), a kid kicking the back of my seat- whatever. Flying SWA is no picnic.
Clearly this was not a case of following your own somewhat discriminating policy on size- but an anti-fat action taken by one of your employees.
I have to say- I am thinking about not using SWA anymore based on this incident.
... View more