Thanks Southwest for sticking up for the regular passenger, not just the ones who make the most noise. Last month when I was on your airline, I witnessed a large passenger put both arm rests down during boarding, only to raise them up again after the plane took off. When I got up to go to the lavatory, this man was hanging out so far into the aisle I could barely get around him. There is no need to apologize for trying to do the right thing for ALL passengers. THANKS!
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