Your elimination of the preboarding policy for families with young children is insane.
As a mother of a toddler, I am wise enough to purchase a seat for my daughter - for her safety and in respect for others on the plane. Have YOU ever tried to install a carseat in an airplane? It takes time, space and patience. Now I will have none of those resources. Instead, I will be blocking the aisle and knocking people in the head with the carseat, all while getting nasty looks. What a good idea!
Perhaps I should be pleased? If I'm not able to find seats together for my family, someone else can entertain my child throughout the 5 hour trip to Chicago...
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