09-07-2007
06:08 PM
1 Love
Congratulations Southwest, you have entered a new area of air travel. THE FASHION POLICE. I think you crossed a very delicate line when your employee decided to impose their (your) fashion standards.
I have flows on your airlines just three times, but will not be there for a fourth flight. With all the things you SHOULD be doing to ensure quality customer service, taking the time to embarass a young lady is WAY out of bounds.
Sorry folk, you really blew this one!!!
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