Linda's post does seem to be the most reasonable of the SWA's comments that I've seen thus far regarding this incident. However, it still hasn't been listed that Kev was removed from the plane, despite the fact (and this is the important part) that he was able to meet Southwest Airlines own policy of sitting in the chair, armrests down, without a seatbelt extender.
The biggest problem this is causing is larger people seem to run the risk of being told they are "Too Fat to Fly" by a flight attendent in a very inappropriate manor, even if they meet their own guidelines for safe travel. I myself am a larger guy (fat) but have flown Southwest before, even when I was 75 pounds heavier than I am now (and therefore larger than Kevin Smith). But I have always been able to sit in my own personal space and buckle the seat belt w/out the extender.
Because of this incident, and the fact that it has not been admitted that removing a person who meets Southwest Airlines guidelines was a mistake (and therefore is something that they may do in the future), I will choose other flight options when I travel.
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