11-27-2007
07:44 PM
3 Loves
Please, please, please bring back pre-boarding for families with infants and toddlers....it is difficult enough flying with little ones as it is, and this is one thing that just seemed to make things easier. Waiting in line with a toddler while the people behind you get annoyed that it's taking so long (to fold up your stroller, get the car seat installed, etc.) is just no fun for anyone. I know a lot of people have issues with children flying, but the reality is that families are spread out these days and 12+ hours in a car seat in the car is just not feasible. On another note, is there any possibility to retrofit the cabin bathroom with a baby changing table? It seems like most of the major airlines have them these days with the exception of Southwest. This is just a small customer amenity that would really have a big impact on a family's flying experience. We've had such great customer service experiences on Southwest, but feel like they're just not very "family-friendly" when it comes to flying with infants and toddlers these days.
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