Will you be changing your slogan? Why not just tell the whole truth? Stop trying to imply that your two seat policy had anything to do with removing Mr. Smith from his flight.
"Southwest Cares: Doing the Right Thing
It’s not just a slogan at Southwest Airlines; it is our way of life. Southwest honors our Customers’ patronage by doing the right thing for them - providing safe, comfortable, and reliable air transportation".
Apologies if this posted twice.
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