02-16-2010
05:09 AM
1 Love
to all of you who CLAIM you won't fly SW (yeah right, you'll fly whatever you can get for the best price, don't pretend like your boycott will last longer than when you hit 'send')
Anyway.
For those who DO decide not to fly southwest because they've decided that normal sized customers have a right to not be assaulted and made claustrophobic by oversized passengers who infinge on the space they paid for.....
..........I'll GLADLY fly southwest in your place! A plane full of normal sized people, not flopping over my armrest and rubbing up against me the whole flight, that sounds EXCELLENT!
I feel bad for those with glandular issues, but for the gluttons: I feel NO sympathy for you. Diet. Run. Do whatever. Until then, you MUST realize that you are making others uncomfortable by only allowing your neighbors 70-95% of the ticket space they purchased.
I purchased 100% of a seat, I WANT 100% OF THE SEAT AVAILABLE WITHOUT RUBBING UP AGAINST YOU!!!!!! I'm claustrophobic anyway, where's YOUR sympathy for ME ?
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02-16-2010
01:24 AM
Oh, for goodness' sake. Even if a Southwest employee or two handled this situation imperfectly, that's no reason to call for a boycott or to take your business elsewhere. Employees of large corporations make customer-relations mistakes and errors in judgment all the time; so long as the company apologies and makes amends (which is what happened here), there's no need to call for anyone's head on a platter. Somehow one less than optimal experience causes everyone to discount the hundreds of satisfactory customer-service experience they've had. A little perspective, people.
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02-18-2009
12:15 PM
2 Loves
I am a Southwest Pilot. I will not fly this plane. I am offended.
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