06-24-2006
06:11 PM
2 Loves
Hi,
We often fly SouthWest when going to CA or NY. Booking a flight on line is very easy for us older folks. The employees on the
ground in the air have been great. It's the pushing and shoving to get a seat that has us down. WE try hard to get an A boarding
pass. That is easy leaving home but not always on the return trip. We like to sit together but without an A it is impossible and
even sometimes with an A we do not get to do that. Standing in the line for 45 minutes and still not getting to get to sit together is
a real downer. If another Airline cost is not a lot more we book with them just to have seats together. We would probably always
fly SouthWest if we could get seats together.
We would still hurry aboard to help you keep your schedule even with seats. But perhaps we would not have to be pushed or
elbowed by those that were in the back of the line trying to get to the front of the line.
If passengers were as nice as your staff there would be no need for the seating assignments. But they are not.
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