08-23-2007
11:23 PM
1 Love
Please, please, please bring this to Chicago's Midway.
I love the ease of online check-in, the frequent flights, and the relatively affordable pricing, but there are times that the cattle-call boarding system makes me want to pay a little more, sacrifice a little convenience, and fly another airline.
I get enough pushing, shoving and jockeying for position on the bus or the train every morning, I could really do without when I fly (which is already a trying experience for many).
Southwest does so many things well, and always with a healthy (and rare) dose of corporate common sense. I've often wondered when you guys were going to address this headache. Thanks and keep up the good work.
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