11-11-2008
12:54 AM
3 Loves
If you think flight attendants and pilots WANT to take a 10 hour "vacation" overnight after a 12 1/2 hour work day to Tijuana or Cancun you must work at Headquarters in Dallas. We don't even NEED to overnight there!!!! We have PLENTY of stations that we could fly turns to Mexico from. If you don't know what "turn" means it means going from one station to another and directly back to the same station. Why let a company other than ours bring OUR passengers to and from the states? Because neither one of these code share partners are unionized and their workforce makes HALF of what we do now. It may be costly to set up these stations initially, but the time, dedication and customer service Southwest employees provide is proven and well worth the cost in the long run. You at Headquarters should be concerned as well. There are only so many VP positions to go around when Southwest Airlines STOPS growing.
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11-10-2008
07:30 PM
1 Love
This is very disturbing news to our frontline employees here at Southwest. This is one step closer to completely outsourcing our jobs. Southwest was on the way to outsourcing our maintenance back in March before that was swept under the rug because of the FAA fines. We work our little tushies off to keep our customers happy. I can't tell you how many times I am yelled at for something out of my control, and all I do is smile, nod, say I'm sorry and offer a free drink... and by the end of the flight the customer is happy and won't ever fly any airline but Southwest again. These code shares will ruin that. Our customers fly Southwest because of us, the employees, and our great customer service. We do not have any control over what kind of service any other airline gives. Also Andrew, by committing to these code shares our company IS treating us and our hard work as completely disposable.
Signed,
Very Concerned
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