A recent article from one of your test groups had a travler comment ;
"I love it. They're trying to board us like everyone else on the planet, and they're compensating us for it," said San Diego aerospace engineer Jay Newlin, who was on his way to Reno with his wife, son and other relatives.
With four adults in their party and multiple drink tickets in each book, Newlin figured, "They just gave us a free case of beer."
Please tell me that your taking this kind of paid off happness into consideration. Of course your going to get happy people if you give them freebies. If you plan to keep this up, great. Otherwise your not getting a true sense of how they feel by giving bribes.
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