I am a long time happy customer of Southwest airlines. However, I am a person of size, barely fitting into the seat with the armrest down. I feel badly when the middle seat is filled that I might be encroaching on someone and do my best to keep the armrest free for them. I miss the old planes because you could put the inside window armrest up and gain almost 3 more inches of space, which made the seat perfect for me and the person next to me. Southwest could help this situation a lot if they would make the current armrests moveable on the window side--or even remove them. If they did this in 10 rows and let the heavy customers know about it, everyone could be more comfortable. They could even make the seat belts longer in those window seats.
This wouldn't work for people that are truly too big to fit into one seat, but it would work for a very large portion of overweight customers who are borderline.
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