02-16-2010
02:06 AM
Southwest handled it wrong with Kevin Smith, they handled it wrong with the women on the second flight (still no apology for her), and they have handled it wrong in BOTH of there blog posts. Wow, for a company that tries to portray yourself as the "friendly" airline you blew it.
Maybe you should just give all of your passengers a whistle to blow if they see a fat person on board and the fat police come running in to drag them away in shame...
I am not a fat person, and I too want to be comfortable when I fly, but when the airlines cram seats in like this that is almost impossible. At least treat people like people, with compassion and understanding. We are supposed to be living in a society.
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