I am a frequent flyer with Southwest. I fly two to four times a month with them. I actually experienced their "new" system in a trip to Dallas, where I had a layover in San Antonio. The whole process I found to be completely dumb. We were given numbers but no one really knew where to stand so we all boarded just like before (A group). And, the attendant taking the tickets really didn't do anything to correct us. She really didn't want to enforce people lining up in order.
This whole thing is just a trick to get families with small children to board with everyone else, which is just plain wrong. Although I am a frequent flyer (and I hate flying), I hold nothing against families with small children. Anyone who thinks that they should get on board a plane before a small child shouldn't even be getting on plane in my opinion.
The fact that Southwest goes against the value of placing paramount importance on a child's safety is really disturbing. I guess it is just a sign of the times where everyone just cares about getting theirs and forget everyone else. I will definately be looking to use other airlines besides Southwest as my company pays for my airline tickets anyways.
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