02-15-2010
05:26 PM
Thank you for bringing people's attention to the "For Any Reason" clause, and for pointing out to Mr. Smith that he is too fat to fit into a single seat without encroaching on the seat next to his. I hope you will be doing the same for other customers, as unwanted physical contact is a pet peeve of mine. I suggest that each plane or gate be equipped with a sheet of plexiglas that can be inserted in between seat backs and cushions, as a gauge of when someone who may be able to stuff themselves in between a pair of armrests is nevertheless slopping over into another passenger's paid-for space.
I only wish that airlines would use these rules more often, such as in cases where someone has clearly failed to bathe, or is otherwise unfit to be let loose on the traveling public.
I haven't flown Southwest in a few years, but I am encouraged by this incident to consider you when I make my future travel plans.
And to all of the people complaining how awful Southwest is: you sound like you're unwilling to admit that you're fat.
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