I am not an employee of SWA, but am a producer at a manufacturing plant, and am pursuing a BA in Business Management. I have been researching SWA, concerning an Organizational Behavior research assignment, and I am amazed at the negative feedback some of you are giving to your coworkers and leaders. This company is supplying you with the worlds most desirable benefits package ever, and good wages and the best you can do in appreciation is to bad mouth their decision making?
I noticed that all of the negative feedback was left by anonymous complainers. If you are so conviced that you are right in your statements, why not back it up with your name. I think many of you need to rethink your chosen careers, as you do not fit the bill, concerning SWA's high standards of customer service representatives.
The organizational culture, that I have discovered at SWA, during my research is impeckable. Your leaders provide heart felt benefits, such as the employee assistance program, in which you are able to help those in your organization in need, by salary deductions. They get you involved in societal matters, such as the giving of goodie bags to service members in war. These are good things that better peoples lives, and each of your contributions, I know have been appreciated.
In this time of financial hardship, I know it is frustrating, but we as emplyees need to show appreciation to our employers for what they currently do for us, not criticise for what they are not doing. I realize than many of you feel under valued as employees, but from the outside looking in, your company truly shows its value for your worth.
I am not complaing about my employers at all, they do for us, as they can, and I love where I am. But just so you can see how good you have it, i'll tell you what it's like in the real world. I am a nine year employee of a manufacturing company, who can earn no paid days, can get insurance, if I am able to afford $70 a week, am a 190-200% producer, and still lucky to top out at $7.50 an hour. But I can say that my employer lets me know my worth, because he thinks my line can't run if i'm not there, so I do have accumulated vacation days.....lol..
The point is SWA does show their appreciation, even though they do not choose to increase your wages. So show some SWA pride, and thank your leaders for all they do and have done for you....
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