Southwest Airlines Community

WEAK, SWA. Very weak. All these idiots on this blog saying 'well done, I hate sitting next to fatties' need to hear the FULL STORY. Yes, there is a policy in place, and larger people may need 2 seats. BUT KEVIN SMITH DID NOT FALL INTO THAT CATEGORY. He sat in the seat, armrests down, NO seatbelt extender. He bought 2 seats initially BECAUSE HE CAN AFFORD A LITTLE EXTRA COMFORT. When told there was only 1 seat available, he was fine with it, and sat down in the seat with no problem. WHY CAN'T PEOPLE UNDERSTAND THIS?!?! I'm an 11st lightweight, but if I could afford 2 seats on cramped airplane, I'd pay for a little extra legroom and comfort! SWA need to pull their fingers out and APOLOGISE fully - stop going on about the 2-seat policy, as IT DOES NOT APPLY TO SMITH. He followed your rules, and you still ejected him. EXPLAIN YOURSELVES. I will NEVER fly SWA. By the way, idiots on this blog: WELL DONE FOR NOT GETTING BOTH SIDES OF THE STORY AND MAKING A SNAP JUDGEMENT. HOW TOLERANT OF YOU. Land of the free and home of the brave? ONLY COWARDS PRE-JUDGE PEOPLE. HONOUR YOUR COUNTRY, BE COMPASSIONATE. ... View more

To all those criticising Kevin Smith, READ HIS TWITTER BEFORE COMMENTING. SWA are lying - Kev does not USUALLY purchase two seats, and is not large enough to feel he has to - he just likes to have SPACE on an airplane, and can afford to. He says he can always put the armrest down and does not need an extender on the seatbelt. From his Twitter: "bring that same row of seats to the DailyShow, and I'll sit in 'em for all to see on TV. If I don't fit, I'll donate $10k to charity of your choice. But when I do (& buckle the belt as well)? 1) You admit you lied. 2) Change your policy, or at least re-train your staff to be a lot more human & a lot less corporate." I think that's a pretty clear way of resolving the matter, ball's in SWA's court. They can grow some nuts and apologise SINCERELY, or continue to cover-up and make themselves look like idiots. I will never fly SWA. ... View more