I want to be able to fly SWA again. I was one of their biggest fans until they changed the boarding setup. I can no longer fly SWA and risk my 10 year old daughter or 6 year old son having to sit away from me, next to strangers because we couldn't get seats together. I saw this happen to a family on a flight to the West Coast. I was on another flight that was delayed about 20 minutes because no one would change seats to allow a mother to sit next to her toddler. It is a very poor system.
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I'm a long time SWA fan....until now. I will not fly SWA with my family anymore. We flew to Florida over the holidays and couldn't sit together on any of the flights. I will pay more with another carrier to ensure my 10 year old daugher and 6 year old son sit next to us and not strangers (SWA was not the lowest fare when we went to Florida). This is a bad system for families. I'm not asking that families pre-board ahead of everyone else. I just want the assurance that we will be able to at least sit together. All of the other familes we talked to waiting to board said that they will not fly SWA again for the same reason I stated above. Please fix this problem for families.
Thanks
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My family recently (Dec 07) flew from Kansas City to Orlando for a long visit to Disney. I have always been a Southwest Airlines fan....until now. I purchased our tickets about 6 months in advance and went on-line 23 hours before our departure to print our boarding passes. We were in the bottom of the B group and could not sit together. This is a bad system for families. I choose Southwest for our trip to Florida because of their great service. However, we will not fly Southwest Airlines again unless it is our only choice.
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