I wish Herb was still here. He'd never let your bean counters rip off customers like you do now. SAN to LAS is a perfect example. We used to get tickets for $29 and even $49 we could live with but $79 is just too much. No wonder you fly with so many empty seats there. The problem is you have no non-stop competition on that route. Also, if you really want to be taken seriously, start servicing Hawaii from the West coast as SWA not with another carrier that goes bankrupt. Finally, those same screw the customer bean counters have obviously cut the number of Rapid Reward seats. Sigh, if only Herb was still here.
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